Senior Tax Credits Specialist
$78.3k/y-$115k/y
2 days ago
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HybridFull-timeMid
Summary
Gusto is seeking a Senior Tax Credits Specialist to join their team in the San Francisco Bay Area. The role involves helping small businesses uncover lucrative tax credits and improving customer experiences related to tax credits.
About the Role
As a Senior Tax Credits Specialist, you will be responsible for resolving complex customer inquiries related to tax credits, educating customers on various tax incentives, and collaborating with technical teams to develop solutions. Your role will also involve quality control of credit forms and continuous improvement of processes to enhance customer satisfaction.
About You
Required:
- A minimum of 2 years in a customer-facing role, ideally at a technology, tax, or financial services company.
- A minimum of 2 years experience with tax, tax preparation, or tax credits.
Preferred:
- Audit experience.
- Experience using ticketing tools (e.g. HubSpot, Salesforce).
- AI-forward mindset with experience incorporating AI into work.
Benefits
- Competitive salary ranging from $78,300 to $115,000 depending on location and experience.
- Flexible work environment with hybrid options available.
- Comprehensive benefits package including health insurance and retirement plans.
Gusto
Launched in 2011 as ZenPayroll, Gusto serves more than 400,000 businesses nationwide. Each year, we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible workplaces. Through one refreshingly easy, integrated platform, we automate and simplify your payroll, benefits, and HR, all while providing expert support. You and your employees will get the peace of mind you need to do your best work. Licensing details: https://gusto.com/about/licenses
San Francisco Bay Area