Senior Tech Support - (Troubleshooting/Project Mgmt) *ONSITE*
GEICOHighlight
Summary
About the Role
About You
- Bachelor's degree in information technology, Engineering, Computer Science, or a related field (or 4 years of equivalent experience).
- 10+ years’ experience supporting operating systems (Windows, & Macintosh).
- 5+ years of hands-on experience in technical support, IT infrastructure, networking, or AV systems support.
- CompTIA A+ Certification.
- CompTIA Net+ Certification.
- Scripting experience (Python, bash) and understanding of APIs.
- Microsoft AZ-800.
- Cisco CCNA.
- Apple Certified Support Professional (ACSP) certification.
- Jamf Certified Associate.
Benefits
- Comprehensive Total Rewards program that offers personalized coverage for overall well-being.
- Market-competitive compensation with a 401K savings plan that offers a 6% match.
- Performance and recognition-based incentives, and tuition assistance.
- Access to additional benefits like mental healthcare and fertility/adoption assistance.
- Workplace flexibility including the ability to work from anywhere in the US for up to four weeks per year.
GEICO (Government Employees Insurance Company) offers a variety of insurance such as vehicle, property, business, life, umbrella, travel, pet, jewelry and more. The company, which was founded in 1936, is the third-largest auto insurer in the United States and insures vehicles in all 50 states and Washington, D.C. GEICO, a member of the Berkshire Hathaway family of companies, constantly strives to make lives better by protecting people against unexpected events while saving them money and providing an outstanding customer experience. Visit geico.com to learn more ▪️ Building a Diverse Workforce ▪️ We are building a diverse and inclusive workforce. GEICO is dedicated to fostering a workplace where everyone feels valued, respected and supported. Our company is focused on building a diverse workforce through a culture of intentional inclusion. ▪️ Supporting Our Communities ▪️ Our commitment to being an engaged and involved corporate citizen is important to us. We work with supportive partners across the country that help us provide resources for people in need. Authenticity and inclusiveness are paramount as we give back to our communities. ▪️GEICO Cares ▪️ Our employees can make a big impact by participating in company-wide social impact programs such as Giving Back Together and FastPitch. They can also volunteer with local and national organizations such as Shoes That Fit, Reading is Fundamental, and more. To learn more, visit GEICO in the Community. GEICO Has Office Locations In: Regional offices: • Buffalo, New York • Dallas, Texas • Fredericksburg, Virginia • Indianapolis, Indiana • Lakeland, Florida • Macon, Georgia • San Diego, California • Tucson, Arizona • Virginia Beach, Virginia • Woodbury, New York Service centers: • Honolulu, Hawaii • Kansas City, Kansas • Iowa City, Iowa Claims centers: • Houston, Texas • Marlton, New Jersey • Seattle, Washington Headquarters Chevy Chase, MD