I'm looking for a Senior Consultant role focused on Technical Support or PHP Development in San Francisco County, requiring 2+ years of experience in a consulting environment and expertise in PHP, JavaScript, and AWS. Please include full-time positions.

Okay, I've searched for Senior Consultant roles in Technical Support or PHP Development in San Francisco County requiring 2+ years of experience in a consulting environment and expertise in PHP, JavaScript, and AWS. I've found 27 positions for you that match your criteria.

Senior Consultant

San Francisco County, CA

2 years + Experience

PHP

JavaScript

AWS

Full Time

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Senior Consultant - Technical Support / PHP Development position at Baker Tilly is primarily focused on becoming a subject matter expert in Sage Intacct development and integrations, which will require a blend of technical proficiency and strong communication skills. The role entails various responsibilities, including providing escalation support for Sage Intacct customizations, building utilities and tools, and managing the support queue in ZenDesk. Candidates must synthesize technical knowledge with client engagement to ensure effective resolution of issues, which implies a need for patience and clarity in communication. Success in this role will be defined by the technical solutions delivered, the quality of client interactions, and the speed of issue resolution, all contributing to greater client satisfaction and trust in Baker Tilly's capabilities. This position likely involves navigating between internal stakeholders and external customers while balancing the technical demands of the role with support for customer needs and requests, presenting daily challenges in prioritization and problem-solving.

Company Analysis:

Baker Tilly operates as a significant player in the advisory, tax, and assurance services sector, characterized by a structured yet innovative service delivery model. The company's international presence and substantial revenue indicate a strong market position, which elevates the role's visibility and the impact of its contributions. Baker Tilly values independence and aims to provide tailored solutions to its clients, emphasizing the importance of adaptability and technical expertise in the workforce. Culturally, the firm likely supports a collaborative environment with a focus on continuous learning and professional growth, which aligns with the expectations for a candidate eager to advance their technical career and engage with clients strategically. This Senior Consultant role is positioned within a team that appears to be geared towards expanding Baker Tilly's technical capabilities, reflecting a growth-oriented mindset that prioritizes innovation and client success. Thus, prospective candidates must assess their alignment with this culture as they prepare to navigate both technical challenges and client relationships.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to resolve a technical issue for a client that required cross-team collaboration.
Can you describe an experience where your coding skills in PHP or Python helped you address a complex problem?
Give me an example of a project where you had to balance technical requirements with client expectations. How did you manage that?
What specific steps did you take in your previous role to ensure the timely resolution of client support tickets?
How would you approach customizing page scripts in the Sage Intacct ecosystem for a new client requirement?
Can you walk us through your experience with AWS services, particularly in relation to supporting ERP integrations?
Describe how you would manage a situation where multiple client issues are escalated at the same time. What would you prioritize and why?
Imagine you are tasked with scoping a new customization project in Sage Intacct. What factors would you consider in project planning?
Why are you interested in the Senior Consultant role at Baker Tilly, and how does it align with your career goals?
What does effective communication with external development vendors look like to you, based on your previous experiences?
How do you stay current with technical developments related to ERP systems and the technologies involved?
If you were presented with a request for assistance that you were unfamiliar with, how would you go about finding the solution?
What would be your strategy to handle client feedback that contradicts your technical recommendations for their system?
What additional training or learning are you looking for in your next role that would benefit your career at Baker Tilly?
What questions do you have about Baker Tilly's approach to client engagements and technical support strategies?

Job Details

Overview Company

Senior Technical Support Consultant

$85.91k/y-$162.89k/y

Baker Tilly US

a day ago

Highlight

HybridFull-time2+ yearsSenior

Summary

Baker Tilly US is seeking a Senior Consultant - Technical Support / PHP Development to join their team in San Francisco County, CA. The role involves providing escalation support for Sage Intacct client customizations and products, and developing tools and customizations to enhance technical capabilities.

About the Role

As a Senior Consultant, you will become a technical subject matter expert in Sage Intacct development and integrations. You will communicate with internal staff and external vendors, perform product installations, design and deliver page script customizations, manage support queues, and develop utilities and tools to support clients and internal staff.

About You

Required:

Bachelor’s degree or higher in Computer Science, Information Technology, or significant hands-on experience in a similar position.
2+ years’ experience as a developer, ideally working on an ERP system with significant 3rd party integrations.
Hands-on experience working in PHP, Python, JavaScript, and Linux/Unix.
Experience in AWS including CloudWatch, EC2, ECS, Containers, Parameter Store, CI/CD related services, S3, and AWS CLI.
1-2 years of experience in a consulting environment or in a role that required working directly with external customers and stakeholders.

Preferred:

Experience with Jira.
Strong desire to grow technically and advance career towards leadership/management positions within the team.

Baker Tilly US

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

San Francisco County, CA