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Summary
About the Role
About You
- Bachelor's degree in Design, HCI, Graphic Design, or a related field.
- 7+ years of experience as a UX Designer, preferably in SaaS, AI, or tech-forward environments.
- Strong portfolio showcasing end-to-end UX work including multi-step experiences and interactive prototypes.
- Deep understanding of UX principles, human-centered design, and responsive design best practices.
- Proficient in Figma and prototyping tools.
- Familiarity with Lottie, user testing platforms, and design systems.
- Excellent communication skills to articulate design decisions to technical and non-technical audiences.
- Experience working with or designing for AI, customer service, or sales workflows.
Benefits
- High Impact in cutting-edge field: Be at the vanguard of AI innovation.
- Competitive salary, comprehensive benefits, and meaningful equity stakes.
- Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.
We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.