Senior UX Researcher
$74k/y-$141k/y
2 days ago
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HybridFull-timeSenior
Summary
Fidelity Investments is seeking a Senior UX Researcher to join their User Experience Research Team in Durham, NC. The role involves conducting qualitative and quantitative research to inform product development and improve user experiences.
About the Role
As a Senior UX Researcher, you will engage with Product, Design, and Content stakeholders to understand priorities, scope research studies, execute projects, and share insights that influence design decisions. You will contribute to the UX Research community and help improve practices and processes.
About You
Required:
- 3-6+ years of UX Research experience or a Bachelor's and/or Master's in Design, Human Factors, Psychology, or a related field.
- Familiarity with qualitative and quantitative research methods, including interviewing, usability testing, and survey design.
- Strong written and verbal communication skills.
Preferred:
- Familiarity with the Jobs to Be Done framework.
- Ability to rapidly scope and execute research projects.
- Excellent interpersonal skills to build trust with stakeholders.
Benefits
- Comprehensive health care coverage and emotional well-being support.
- Market-leading retirement plan.
- Generous paid time off and parental leave.
- Charitable giving employee match program.
- Educational assistance including student loan repayment and tuition reimbursement.
Fidelity Investments
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of 5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
Durham, NC