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Job Analysis:
The UX Researcher role at Lensa, supporting Resideo, is fundamentally about enhancing user experiences for their eCommerce platform through comprehensive user research techniques. The core focus involves executing both qualitative and quantitative research, which not only includes conventional methods like user interviews and surveys but also demands an understanding of usability testing and ethnographic studies. Success in this position hinges on synthesizing research findings into actionable insights that inform design decisions, thereby aligning user needs with business goals. Candidates can expect to collaborate extensively with cross-functional teams including designers, product managers, and developers, making strong interpersonal and communication skills essential. Moreover, the ability to present findings persuasively to stakeholders and advocate for user-centered approaches is critical. Overall, thriving in this role requires a deep commitment to continuous learning about UX trends and the ability to pivot based on user feedback and measurable outcomes. High-performance expectations will likely include the development of thorough user personas and journey maps, as well as tracking and reporting on the KPIs that define the success of design solutions.
Company Analysis:
Lensa, a key player in the job search industry, prides itself on leveraging machine learning to streamline recruitment processes, making it an innovative force within the career technology sector. Their market position reflects a commitment to improving the experience for both job seekers and employers, establishing them as a forward-thinking disruptor. With a strong foundation in technology and analytics, the company promotes a culture of user-centered design and continuous improvement, which resonates with the responsibilities of the UX Researcher role. Team dynamics emphasize collaboration across various functions, highlighting the importance of connection and teamwork. This suggests that the company's work environment is likely fast-paced and innovation-driven, where flexibility and adaptability to new insights are vital traits for success. As Resideo, a global leader in residential comfort and security solutions, serves millions of homes, this role will have a significant impact on product development and user satisfaction, aligning directly with Resideo’s strategic focus on enhancing user experiences to drive business growth. This provides a compelling opportunity for the UX Researcher to carve out a meaningful presence within a growing team, influencing the overall trajectory of user experience design.