Senior Vice President, Client Operations Manager
$102k/y-$200k/y
2 days ago
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OnsiteFull-timeMid
Summary
BNY is seeking a Senior Vice President, Client Operations Manager to join their team in New York, NY. The role involves managing multiple client service teams to provide quality support and resolve operational issues.
About the Role
As a Senior Vice President, Client Operations Manager, you will manage client service teams, implement industry best practices, develop strategic initiatives to enhance client service experience, and resolve complex issues from senior-level clients.
About You
Required:
- Bachelor's degree or equivalent combination of education and experience.
- 7-10 years of total work experience with at least 1-3 years of management experience.
Preferred:
- MBA.
- Experience in an operational area and/or client services.
- Proven ability to recruit, direct, motivate, and develop staff.
- Experience managing multiple client service/support teams.
Benefits
- Highly competitive compensation.
- Generous paid leaves, including paid volunteer time.
- Access to flexible global resources and tools for personal and professional growth.
BNY
We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For more than 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere. Follow BNY on Instagram & X: @BNYglobal
New York, NY