About the Role

As a Service Administrator, you will be responsible for developing positive relationships with customers through various communication channels, identifying customer needs, providing quotes, preparing repair plans, and ensuring the accuracy of work orders for invoicing and warranty purposes. You will also handle other administrative tasks as needed.

About You

Required:

High school diploma or certificate of completion of secondary education or equivalent experience.
Excellent customer service skills and ability to communicate effectively in a professional manner.
Prior experience in service & repair or warranty-related field.

Preferred:

Excellent computer skills using multiple software platforms.
Ability to thrive in a fast-paced environment with multiple priorities.
Experience in estimate building and communicating value in add-on services.

At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced. From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.

Service Administrator

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Summary

About the Role

About You

Benefits