Service Advisor / Service Tech (Full Time)
a day ago
Highlight
OnsiteFull-timeEntry
Summary
Trek Bicycle is seeking a Service Advisor / Service Tech (Full Time) to join their team in Wayne, PA. The role involves caring for bikes, troubleshooting repairs, and providing excellent customer service.
About the Role
As a Service Technician/Advisor at Trek, you will be responsible for servicing all kinds of bikes, troubleshooting repairs on the spot, and installing accessories for customers. You will build relationships with customers, ensuring their gear runs flawlessly, and support the Service Manager in their absence.
About You
Required:
- Stellar customer service skills and a willingness to learn.
- Strong communication, leadership, and problem-solving skills.
Preferred:
- Self-motivation and a positive, team-focused mentality.
- Attention to detail and a love for tinkering with bikes.
Benefits
- Flexible and fun company culture.
- Competitive health care including PPO & HDHP medical plan options, dental and vision insurance.
- Flexible Spending Accounts (FSA).
- Free life insurance & optional term life insurance.
- Competitive vacation package.
- 401(k) with match and Employee Stock Ownership Plans (ESOP).
- 12 weeks of maternity leave with 100% pay.
- Paid company holidays.
- Tuition Reimbursement up to $15,000 for undergraduate & masters programs.
- Employee discounts on all products.
- Deep partner retail discounts.
Trek Bicycle
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. At Trek, there's only one standard you have to meet - love. Learn more of why Trek is a Great Place to Work: trekbikes.com/careers
Wayne, PA