Service Advisor
$100k/y-$120k/y
Vanguard Volkswagen of North Austina day ago
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OnsiteFull-timeEntry
Summary
Vanguard Volkswagen of North Austin is seeking a Service Advisor to join their team in Austin, TX. The role involves greeting customers, obtaining vehicle information, and providing maintenance recommendations.
About the Role
As a Service Advisor, you will be responsible for interacting with customers to understand their vehicle issues, preparing accurate cost estimates for repairs, and ensuring customer satisfaction throughout the service process. You will monitor vehicle progress and communicate updates to customers, while also verifying that final invoices match the work performed.
About You
Required:
- Experience as a service advisor, assistant lane manager, or service consultant.
- Proven record of achieving exceptional customer satisfaction.
Preferred:
- Volkswagen experience.
- Very energetic personality.
- Desire for a long-term career with a growing organization.
- Personal and professional integrity.
- Computer skills and willingness to learn new programs.
Benefits
- Manufacturer Training
- Paid Health Insurance
- Paid Life Insurance
- 401(k) matching
- Dental and Vision available
- Paid holidays & Vacation
- Employee discount
- Referral program
Vanguard Volkswagen of North Austin
Located in Austin, Texas, the home of the Austin FC team, Vanguard Volkswagen of North Austin is your first choice for stunning new Volkswagen. Whether you see yourself in a fuel efficient Volkswagen Jetta or gas saving Tiguan or VW Taos, we're confident we have the perfect VW for your lifestyle. Our friendly and knowledgeable staff are also here and ready to assist you with your Volkswagen.
Austin, TX