Hyundai of Cumming is seeking a Service Advisor to join their team in Cumming, GA. The role involves overseeing service orders, ensuring customer satisfaction, and managing service department operations.
About the Role
As a Service Advisor, you will be responsible for providing excellent customer service, managing service orders, and ensuring that customers receive prompt and effective service. You will take ownership of the customer experience, assist in diagnosing vehicle problems, and oversee the administration of warranty claims. Additionally, you will distribute work among technicians and maintain a positive working relationship with factory representatives.
About You
Required:
Organized and friendly personality.
Demonstrated ability to manage others.
Time management skills.
Fantastic communication skills with customers.
Professional, well-groomed personal appearance.
Consistent record of service and sales success.
Strong record of positive customer satisfaction results.
Team oriented and self-motivated.
Able to work with little supervision.
Clean driving record and valid driver’s license.
Preferred:
2+ years of experience in a similar role.
Benefits
Medical, Dental, Vision Insurance (Free option for HSA Insurance plan for individual employee).
Matching 401k.
Paid Vacations.
PTO.
Holiday lunches/grill outs.
Hyundai of Cumming
A proud member of Krause Auto Group, where passion drives purpose.
Company Size: 51-200 employeesRetail Motor Vehicles