Service BDC Representative
$15/h-$15/h
Continental Toyota Inc2 days ago
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OnsiteFull-timeEntry
Summary
Continental Toyota Inc is seeking a Service BDC Representative to join their team in Hodgkins, IL. The role involves being the primary point of contact for service customers, scheduling appointments, and ensuring a positive customer experience.
About the Role
As a Service BDC Representative, you will answer incoming service inquiries via phone, email, and online chat, schedule and confirm service appointments, coordinate with service technicians, follow up with customers regarding service status, maintain detailed records in the CRM system, and provide excellent customer service to enhance satisfaction and loyalty.
About You
Required:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Reliable transportation to Hodgkins, IL location.
Preferred:
- Basic computer skills and familiarity with CRM software.
- Prior experience in automotive service or customer service.
Benefits
- Competitive hourly wage of $15.00 paid weekly plus commission.
- Opportunities for advancement within a reputable automotive dealership.
- Supportive team environment and training provided.
- Employee discounts on vehicles and service.
- PTO.
- Comprehensive benefits package including Medical, Dental, and Vision.
- Ancillary insurances.
Continental Toyota Inc
Continental Toyota Inc is an Automotive company located in 9960 Joliet Rd, Countryside, Illinois, United States.
Hodgkins, IL