Service Desk Analyst
Robert HalfHighlight
Summary
About the Role
About You
- 3-5 years of experience providing front-line Service Desk support.
- 1+ years with Active Directory / Azure AD / Entra.
- Strong troubleshooting experience with MS Office (Excel, Outlook, Word).
- Proficiency with Windows environments.
- Basic networking knowledge.
- Experience with Intune for laptop deployments.
- Experience troubleshooting audio and A/V issues.
- Familiarity with macOS environments.
- Experience with JAMF.
- Familiarity with Adobe Suite.
Benefits
- Medical, vision, and dental insurance.
- Life and disability insurance.
- 401(k) or deferred compensation plan eligibility.
- Paid time off for vacation, personal needs, and sick time.
- Paid holidays.
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