Service Lane Communications Specialist
Burns Buick GMC Genesis HyundaiHighlight
Summary
About the Role
About You
- Clear, confident, and proactive verbal communication skills.
- Strong sense of urgency and problem-solving abilities.
- Detail-oriented, especially in handling MPI/ASR quality and timing.
- Comfortable working on your feet in a fast-paced, customer-facing environment.
- Willingness to work in various weather conditions.
- Computer literate and adaptable to dealership tools and systems.
- Positive, professional attitude and a team-first mindset.
- Flexible availability for a five-day workweek, including early and late shifts.
- Prior retail automotive dealership experience.
Benefits
- Highly Competitive Salary
- Performance-Based Bonus Plan
- Opportunity to grow within a top-performing, multi-brand dealership group
- Collaborative, high-energy team environment
- Exposure to high-level fixed ops operations
- Comprehensive benefits including health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Company-paid life insurance and optional voluntary benefits
In 1925, William Burns bought a Used Car lot in Newark, NJ, and several years later after hard work and innovative customer service, he was awarded a Pontiac franchise. His sons, Robert and Edward would eventually join him in his successful family business, and when Richard Kull was brought in to help continue growing the business the Burns-Kull Auto Group was born. Burns Pontiac opened in our current Marlton location in 1973, eventually to be joined by GMC and Hyundai franchises at that location. A lot has changed since Mr. Burns founded the company with just five employees over 90 years ago. Sadly, the Pontiac brand closed their doors in 2009, and while we were disappointed to see the brand dissolve, we were excited to welcome the Buick brand into our Marlton line-up, along with Commercial trucks which came on board in 2013. You can find Burns Buick GMC Hyundai at 500 West Route 70, where our current staff is made up of over 170 dedicated and hardworking team members, and we continue to make customer service top priority just as Mr. Burns did when he started the company! At Burns, we strive to be much more than a business. We are partners with our community and as an employee, you will get a chance to give back as well. Here are some ways that we lend our neighbors a helping hand. Evesham Township Fireworks We are proud to sponsor the Evesham Township Fireworks every Fourth of July. Habitat for Humanity Our Commercial Truck department partnered with Habitat for Humanity. Food Bank of South Jersey Through November and December we collect donations from employees and customers. Making Strides Against Breast Cancer For every service appointment and test drive taken during October, Burns made a donation in Sandy Gee's memory of 5 for every car sold, totaling over $7,000. Jaws Youth Playbook Burns supports the Jaws Youth Playbook, which focuses to improve the overall health and wellness of at-risk youth.