Service Strategy Manager
$160k/y-$200k/y
SAIC16 hours ago
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OnsiteFull-timeSenior
Summary
SAIC is seeking a Service Strategy Manager to support the NORAD/NORTHCOM NITES contract in Colorado Springs, CO. The role involves developing and implementing strategic plans to enhance IT services that align with customer needs and mission objectives.
About the Role
As a Service Strategy Manager, you will be responsible for strategy development and management, service assessment and development, stakeholder collaboration, service strategy documentation, and continuous improvement of IT services. You will lead a small team of engineers and work collaboratively across all tasks on the program.
About You
Required:
- Bachelor's degree in Information Technology, Business Management, or a related field.
- 14 years of experience in IT service management, strategy development, or a related area.
- Proven experience in developing and implementing IT service strategies.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Strong interpersonal and communication skills.
Preferred:
- Experience with resource and capability management.
- ITIL or other relevant certifications.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Flexible working environment.
- Collaborative and innovative work culture.
SAIC
SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion.
Colorado Springs, CO