About the Role

As a Service Support Coordinator, you will be responsible for orchestrating commercial service traffic, acting as the link between clients and technical experts. Your tasks will include managing a constant flow of calls and emails, utilizing CRM expertise for data entry, and gathering machine-related intelligence to prepare engineers for on-site solutions. This role requires reliability in synchronizing 24/7 support availability and enhancing the customer journey through proactive communication.

For more than 60 years, federal government, industry and education leaders have trusted the people at Phillips Corporation to solve their greatest manufacturing challenges. With a worldwide presence and partnerships with premier technology leaders like Haas Automation and EOS, our goal is to create legendary value for the manufacturing community by unlocking solutions to propel manufacturing capabilities, profitability, and productivity. Phillips is a global manufacturing solutions leader that started as a machine tool distributor, we’ve most recently established a Public-Private Partnership agreement to work with the U.S. Department of Defense to educate, inspire, and redefine the capabilities of additive manufacturing. Experience Manufacturing Innovation with Phillips! Connect with us and learn more about the pride we take in the people who join us: www.phillipscorp.com/showcase/careers Phillips Corporation Divisions: Phillips Commercial Division (Colfax, NC, Philadelphia, PA) Phillips Federal Division (US) www,phillipscorp.com/federal Phillips Machine Tools India (India) www.phillipscorp.com/india

Service Support Coordinator

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About the Role

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