Eastern Truck & Accessories is seeking a Service Writer- Inventory Specialist to join their team in Norfolk, VA. The role involves managing operations, profitability, and customer satisfaction in the automotive industry.
About the Role
As a Service Writer- Inventory Specialist, you will be responsible for enhancing customer experience by implementing strategies to improve business objectives. Key responsibilities include scheduling appointments, processing orders, monitoring delivery, greeting customers, sourcing parts, writing estimates, and addressing customer concerns.
About You
Required:
Strong communication skills to interact with customers and staff.
Experience in customer service or a related field.
Preferred:
Knowledge of automotive parts and services.
Ability to handle inventory management and control.
Benefits
Full-time employment with opportunities for growth.
Competitive salary and performance-based incentives.
Eastern Truck & Accessories
Eastern Truck & Accessories provides products and services including lift kits, suspension work, and accessories for your vehicle.
Company Size: 1-10 employeesMotor Vehicle Manufacturing