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Job Analysis:
The Infrastructure and Platform Architect - L2 role at Wipro is fundamentally about architecting and overseeing the vision and implementation of the ServiceNow Configuration Management Database (CMDB). The hired candidate is tasked with ensuring that the CMDB is not only populated accurately through ServiceNow Discovery but also adheres to governance frameworks that guarantee data integrity and operational excellence. The responsibilities involve critical decision-making, including how to structure CI classes and relationships, enforce governance policies, and drive continuous improvement through audits and reporting. Candidates can expect to face challenges related to data lifecycle management, cross-departmental coordination with ITSM and ITOM teams, and ensuring the CMDB evolves in alignment with enterprise IT strategy. Success in this role will likely manifest as a clean, reliable CMDB that enhances organizational IT processes and supports digital transformation initiatives, affirming Wipro's reputation as a leading tech service provider.
Company Analysis:
Wipro Limited operates in the technology services sector, positioning itself as a leader in digital transformation solutions. This role is embedded in a fast-paced, innovation-driven environment that emphasizes both technical proficiency and collaborative efforts across teams. Wipro’s mission to empower businesses to thrive through transformation suggests that the Infrastructure and Platform Architect will not just be a technical contributor but a strategic partner in achieving broader organizational goals. The culture likely values adaptability and continuous improvement, which aligns well with the expectations for proactive governance of the CMDB and a commitment to operational excellence. Given the company's size and the prevalence of cross-functional teams, this position may offer significant visibility not just within IT, but across the organization, influencing how IT operations support overall business objectives. As Wipro aims to design a modern, future-ready business, the role becomes crucial in ensuring that the underlying data structures enable this vision.