Search for ServiceNow Consultant roles in Florida, specifically for part-time remote positions, with at least 5 years of experience in HR Service Delivery, requiring ServiceNow certifications.

Okay, I've searched for ServiceNow Consultant roles in Florida for part-time remote positions, requiring at least 5 years of experience in HR Service Delivery and the necessary ServiceNow certifications. I found 32 relevant positions for you.

ServiceNow Consultant

Florida, US

Remote

5 years + Experience

ServiceNow Certified System Administrator

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The ServiceNow Consultant for HRSD at ICG LLC is fundamentally tasked with delivering innovative and scalable HR service delivery solutions to enterprise clients. This role emphasizes the implementation and configuration of ServiceNow's HRSD modules, requiring a candidate who not only possesses technical expertise but also strong communication and project leadership skills to effectively manage stakeholder relationships. Given ICG's focus on agile development and iterative processes, the consultant will likely encounter challenges related to gathering and translating complex business requirements into functional solutions while optimizing HR operations. Success in this role will involve not just meeting technical specifications but also enhancing overall HR effectiveness through tailored solutions that align with client needs. The ability to document current processes, define future states, and manage project timelines effectively is essential to facilitate a smooth transition for clients as they implement these HRSD solutions. Overall, thriving in this role means balancing technical precision with strategic insight to deliver impactful results.

Company Analysis:

ICG LLC operates in the technology consulting and software development space, focusing on cloud management and system integration services. As a veteran and minority-owned business, ICG emphasizes innovation and effective problem-solving, evident in its partnerships with industry giants like VMware and ServiceNow. The company is positioned as a trusted provider, catering to both Fortune 100 clients and government entities, which indicates a commitment to high standards and impactful outcomes. The culture appears to prioritize agility, collaboration, and customer-centricity, guiding employees towards simplifying complex technology solutions. The HRSD Consultant role fits within a growing practice, highlighting its significance in delivering tailored services that meet client demands while enhancing operational efficiencies. With ICG's strategic focus on digital transformation, this role is not merely functional but pivotal in shaping the company's future success by enabling better HR service delivery processes for enterprise clients.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you successfully managed a cross-functional project. What challenges did you face and how did you overcome them?
Describe a specific instance where you had to gather business requirements from stakeholders. How did you ensure you fully understood their needs?
Can you give an example of a time you had to troubleshoot a complex issue during an implementation? What steps did you take to resolve it?
What is your experience with HRSD configurations? Share a project where you implemented Case Management or Knowledge Management solutions.
How do you approach customizing workflows and business rules within the ServiceNow platform? Can you provide an example?
If you were tasked with leading a team through a significant upgrade of a ServiceNow HRSD module, how would you balance project timelines with ensuring quality execution?
Imagine a scenario where a client faces resistance to adopting a new HR service delivery framework you've designed. How would you handle that situation?
Suppose a critical HR integration has failed to work as planned. How would you diagnose the issue and communicate with the involved parties?
Why are you interested in the ServiceNow consultant position at ICG, and how do your career goals align with the company’s mission?
What aspects of ICG's approach to technology consulting resonate with you the most, and how do you see yourself contributing to these initiatives?
What do you think are the key trends impacting HR service delivery today, and how can ICG leverage these trends to enhance its offerings?
What questions do you have regarding ICG's current HRSD projects or the specific challenges the team faces?
How does your background in cloud management influence your perspective on HRSD solutions?
What do you believe are the most critical factors for the success of HR service delivery implementations?
Can you provide any specific examples of how you've utilized agile methodologies in your past projects?

Job Details

Overview Company

ServiceNow HRSD Consultant

ICG Automation

9 days ago

Highlight

RemotePart-time5+ yearsSenior

Summary

ICG Automation is seeking a ServiceNow Consultant HRSD to join their team remotely in Florida, US. The role involves delivering innovative, efficient, and scalable HR Service Delivery solutions to enterprise clients.

About the Role

As a ServiceNow Consultant HRSD, you will implement and configure ServiceNow HRSD modules, collaborate with stakeholders to gather and analyze business requirements, customize workflows, and develop client/server-side scripting. You will lead HRSD workstreams, document HR operations, create implementation plans, identify risks, and support UAT and post-deployment activities.

About You

Required:

5+ years of hands-on experience with ServiceNow HRSD implementations.
5+ years of experience delivering one or more additional ServiceNow modules.
Completed a minimum of 5 end to end HRSD implementations.
Solid understanding of HR operations, policies, and best practices.
Proven experience with HRSD configurations: Case Management, Knowledge Management, Lifecycle Events.
Proficient in ServiceNow Studio, Flow Designer, Integration Hub, and JavaScript scripting.
ServiceNow Certified System Administrator (CSA) required.
HRSD Implementation Specialist Certification (CIS) required.

Preferred:

Experience with third-party HR systems integration (e.g., Workday, SAP SuccessFactors).
Exposure to other ServiceNow modules such as ITSM or CSM.
Familiarity with Agile or Scrum methodologies.
3rd Party Integration experience.
Working experience with Yokohama platform version, Xanadu at a minimum.
Consultant must have ServiceNow Developer experience, building custom solutions.

ICG Automation

ICG LLC (ICG) is a veteran and minority-owned professional services organization that provides technology consulting, software solution development, and system integration services. Headquartered in Miami, Florida, ICG has delivered significant results for an impressive list of Fortune 100 customers and state and federal government entities. Our team is composed of Infrastructure experts and Automation engineers with backgrounds in Computer Science and are focused on agile and iterative development. Simplifying and reducing unnecessary complexity for Cloud Infrastructure Technologies users is the core ideology that drives all ICG’s solutions and services. This extensive experience in the field has helped ICG to engage in strategic partnerships with both VMware and ServiceNow by efficiently delivering customized and critical solutions for enterprise. ICG’s strategic focuses includes innovative and successful approaches to the following areas.

Custom Software Application Development

ICG’s team understands that each company or government entity has unique business needs, and by focusing on our customers’ business needs, ICG can effectively discover and translate those requirements into technical design. Through our iterative and collaborative effort, we enable our customers to have faster time-to-value results, better software quality, greater responsiveness to changing requirements, and more transparent reporting. ICG’s specialized strategy with optimizing Cloud Management technologies has resulted in scalable solutions that drives our customers’ intelligence and operation (I&O) teams towards success. When a customer requires a hybrid cloud solution, ICG can deliver because of its ability to leverage the best of both the public and private cloud.