ServiceNow HRSD Senior Consultant
DeloitteHighlight
Summary
About the Role
About You
- Bachelor's degree
- 4+ years of experience in ServiceNow implementations and optimizations
- 2+ years of experience in the delivery and implementation of at least one ServiceNow HRSD core module
- Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Project management experience (3+ years leading end-to-end projects)
- Big 4 consulting experience (2+ years on 3+ client engagements; producing client-ready deliverables; presenting to manager/director-level stakeholders)
- Experience designing and/or implementing an HR shared service center (supported SSC design/launch for 1,000+ employees and/or multiple regions; defining service catalog, tiering (L0-L3), and SLAs/XLAs)
- Experience developing implementation plans in ServiceNow (created detailed plans/work breakdowns for 2+ ServiceNow releases covering design/build/test/cutover/hypercare; including UAT and integration milestones)
- Experience with a full HRSD suite implementation (delivered 1+ end-to-end HR Service Delivery (HRSD) implementation including Case & Knowledge Management, Employee Center/Portal, HR Catalog/Workflows, and go-live stabilization)
Benefits
- Competitive salary range of $107k–$198k.
- Eligibility to participate in a discretionary annual incentive program based on individual and organizational performance.
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