Servicing Administration Specialist
Aqua Finance, Inc.a month ago
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HybridFull-timeEntry
Summary
Aqua Finance, Inc. is seeking a Servicing Administration Specialist to join their team in Wausau, WI. The role involves supporting the Account Servicing department through accurate execution of administrative and customer correspondence tasks.
About the Role
As a Servicing Administration Specialist, you will serve as the primary contact for various administrative tasks, including processing customer correspondence, managing account modifications, and ensuring compliance with company policies and Service Level Agreements (SLAs). You will also be responsible for maintaining detailed records, managing customer preferences, and performing general office duties related to account servicing.
About You
Required:
- High School Diploma or GED equivalent required.
- 1 year in Customer Service, or a related field, required.
- Attention to detail and accuracy required.
- Excellent verbal and written communication skills required.
- Proficient in the utilization of Microsoft Office Suite.
- Ability to thrive in a fast-paced work environment.
- Strong problem-solving skills.
- Capable of managing large amounts of information using computer systems.
Preferred:
- Financial industry experience preferred.
- Basic understanding of mathematical concepts.
- Strong organizational and analytical skills.
Aqua Finance, Inc.
At Aqua Finance, we help families from coast-to-coast experience life to the fullest by making clean water, home renovations, and the great outdoors more affordable and accessible. With our network of over 5,000 dealers, contractors, and retailers, we deliver flexible and consumer-friendly financing programs so families can bring their dreams to life. By taking a comprehensive approach to how we assess each application, we find more ways to help dealers, contractors, and retailers approve more consumers for financing.
Wausau, WI