Showroom Concierge
3 days ago
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OnsiteFull-timeEntry
Summary
TileBar is seeking a Showroom Concierge to join their team in Burlington, MA. The role involves providing exceptional customer service and administrative support in their new showroom.
About the Role
As a Showroom Concierge, you will be the first point of contact for visitors, responsible for greeting clients, providing refreshments, and responding to inquiries. You will assist Sales Representatives with sample requests, quotes, and order tracking, while maintaining accurate customer data in the CRM system. Additionally, you will ensure showroom displays are organized and visually appealing, collaborate with internal teams for order fulfillment, and represent TileBar's brand values in every interaction.
About You
Required:
- 2–3 years of experience in sales support or client services.
- Proficiency in CRM systems.
- Excellent multitasking, time management, and communication skills.
- Ability to lift up to 25 lbs. and work a retail schedule, including weekends.
Preferred:
- Industry experience in tile, textiles, furniture, natural stone, or building materials.
Benefits
- 401(k) with company match
- Health, Dental & Vision Insurance
- TeleHealth Program
- Life & Disability Insurance
- Flexible Spending Account
- Employee Assistance Program
- Paid Time Off & Personal Days
TileBar
Founded in 2006, TileBar is a young tile company built in the 21st century, with forward-thinking business practices, which utilizes technology and the web to run the most streamlined efficient company in order to create savings and pass them on to the customer. TileBar is a direct importer and retailer of mosaics, natural stone, and porcelain tile. Our showroom is located at 45 West 21st Street (between 5th & 6th).
Burlington, MA