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Job Analysis:
The Software Development Manager for Data Center Controls Automation and Support is a strategically critical leadership role tasked with building and guiding a new engineering team responsible for the development and maintenance of software systems that enable AWS's global controls deployment at massive scale. Fundamentally, this role exists to create robust, scalable, and secure automation software that supports the provisioning, commissioning, and troubleshooting of physical control devices in AWS data centers, ensuring operational efficiency and reliability. Success demands not only strong technical acumen—especially in systems automation, multi-tier web services, and embedded systems at scale—but also exceptional leadership skills to recruit, mentor, and inspire engineers in an Agile environment. The candidate must excel in managing the full software development lifecycle, fostering collaboration across hardware, network, and operations teams, and continuously aligning technical architectures with Amazon’s high standards for safety, security, and reliability. Navigating the complexity of industrial controls systems in real-world environments involves deep problem-solving capabilities, the ability to manage ambiguity, and a knack for turning strategic vision into executable roadmaps. Performance will be measured by timely delivery of high-quality software products that improve controls deployment efficiency and the manager’s effectiveness in building a high-functioning, motivated engineering organization. The role requires a blend of hands-on technical leadership and managerial oversight, working at junctions between software, hardware, and operational domains to scale mission-critical infrastructure globally.
Company Analysis:
Amazon Data Services, Inc., through AWS, is a transformative leader in cloud computing, offering scalable and cost-efficient infrastructure solutions worldwide. Positioned as a dominant innovator in the cloud services market, AWS operates in a fast-paced, customer-obsessed, and highly data-driven culture that prizes operational excellence, security, and innovation at scale. For a Software Development Manager in the Data Center Controls Automation team, this environment means being part of a high-stakes mission to maintain the backbone of Amazon’s vast infrastructure—the data centers that power cloud services for millions of global customers. The role sits at the intersection of software development and physical infrastructure controls, illustrating Amazon's integrated and systems-thinking approach to problem-solving. Amazon’s culture encourages ownership, bold ideas, and continuous improvement, implying that success hinges on entrepreneurial leadership, willingness to embrace ambiguity, and capability to drive cross-functional impact. This team's work cuts across engineering disciplines and directly affects the reliability and efficiency of AWS’s physical assets, giving the role visibility and strategic influence within the organization's infrastructure services. Given Amazon’s relentless scale and speed of innovation, thriving here requires adaptability, technical curiosity, and a collaborative mindset aligned with AWS’s mission to deliver secure, reliable, and cost-effective cloud solutions.