Search for Software Engineer roles focused on generative AI in North Carolina, ideally full-time positions, with at least 4 years of experience, and proficiency in AWS and Python.

Okay, I've searched for Software Engineer roles focused on generative AI in North Carolina, specifically for full-time positions that require at least 4 years of experience and proficiency in AWS and Python. I have found 42 positions for you.

Software Engineer

North Carolina, United States

Full Time

4 years + Experience

AWS

Python

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Software Engineer – Generative AI (AWS Focus) role at Genesys is fundamentally about harnessing cutting-edge technology to innovate within the customer experience sector. The ideal candidate is tasked with designing and developing generative AI applications that leverage Python and AWS, which includes automating various business practices through these AI-driven solutions. In this position, the candidate will collaborate closely with DevOps engineers, emphasizing the importance of a solid understanding of cloud infrastructure and operational best practices. This cross-functional emphasis hints at a need for strong communication skills and a proactive approach to problem-solving. Success in this role will be evidenced through optimized deployments, seamless integrations, and the ability to address and resolve cloud infrastructure support issues quickly. Given the fast pace of the AI and customer experience domains, the candidate must stay current with emerging technologies and exhibit a keen understanding of generative AI to contribute effectively to the company's goals.

Company Analysis:

Genesys operates within the customer experience technology sector, positioning itself as a leader in providing AI-powered solutions that enhance both customer and employee engagement. The company prides itself on innovation and empathy, indicating a workplace culture that values collaboration and creativity. Candidates for the Software Engineer role can expect a dynamic environment where both independence and teamwork are crucial; employees are given ownership of their work, suggesting a culture that supports autonomy alongside shared goals. This role sits within the global Innovations team, highlighting the strategic importance of developing new generative AI applications for the company's growth trajectory. Genesys seems poised for continuous evolution, making this position a strategic one aimed at not just filling a technical need, but driving innovative product offerings that can set Genesys apart in a competitive market. Candidates who align with the company’s focus on customer experience and innovation will likely find a rewarding environment to thrive in.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a significant technical issue in a software deployment. What was the problem and how did you resolve it?
Can you describe a project where you collaborated with cross-functional teams, especially involving DevOps or infrastructure management?
How have you ensured that the applications you developed were secure and followed best practices in cloud security?
What has been your experience with building generative AI models, and how do you approach staying updated with advancements in this field?
How would you approach designing a generative AI application using AWS Bedrock for an interactive customer service chatbot?
What are your strategies for optimizing AWS configurations and improving operational efficiency in cloud environments?
Imagine you are tasked with deploying a new generative AI feature across a global cloud platform. What steps would you take to ensure its success?
Suppose you receive feedback from users indicating a specific feature isn’t performing as expected. How would you handle this situation?
Why are you interested in working at Genesys specifically, and how do your professional values align with its mission?
What excites you most about applying your skills to improve customer experience through technology?
What are some questions you have about the team you'll be working with or the projects you will be undertaking?
How does Genesys' focus on empathy in customer engagement resonate with your approach to software development?
In what ways do you envision your growth aligning with the innovation objectives of Genesys?

Job Details

Overview Company

Software Engineer

$93.2k/y-$173.2k/y

Genesys

6 months ago

Highlight

HybridFull-time4+ yearsMid

Summary

Genesys is seeking a Software Engineer – Generative AI (AWS Focus) to join their team in North Carolina, United States. The role involves building and scaling cutting-edge generative AI applications within the Genesys Cloud environment.

About the Role

As a Software Engineer – Generative AI, you will design and develop generative AI applications using Python and AWS Bedrock, automate business practices through AI-driven solutions, and collaborate with DevOps engineers to manage AWS-based infrastructure. You will also maintain and optimize AWS operational configurations, implement deployment automation, ensure cloud security, develop applications using NodeJS and ReactJS, and respond to cloud infrastructure support tickets.

About You

Required:

Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or related field.
Ability to work in the United States without needing visa sponsorship.
4+ years of full-stack software development experience using Python, NodeJS, and ReactJS.
2+ years of experience developing and deploying SaaS solutions on AWS.
Hands-on experience with container technologies such as Docker or Kubernetes.
Proven understanding of generative AI, including large language models (LLMs), Agentic AI, and diffusion models.
Experience with models such as OpenAI ChatGPT, Anthropic Claude, Google Gemini, and Hugging Face.
Skilled in deploying solutions across both Windows and Linux environments.
Proficient in building responsive web UIs with ReactJS; familiarity with AngularJS or jQuery is a plus.
Familiarity with Genesys APIs and cloud services.
Strong analytical and troubleshooting skills in software operations.
Experience with database administration and performance optimization.
Comfortable in Agile environments with strong collaboration and independent work skills.
Experience with automated testing, CI/CD, and modern DevOps practices.

Preferred:

Experience supporting enterprise-scale contact center environments.
Exposure to customer-facing software deployments in a services-led delivery model.
Interest in emerging AI models and rapid prototyping.

Benefits

Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work from home opportunities.
Development and career growth opportunities.
Open Time Off in addition to 10 paid holidays.
401(k) matching program.
Adoption Assistance.
Fertility treatments.

Genesys

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Visit www.genesys.com.