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Job Analysis:
This role of Software Engineer (TRIRIGA) is fundamentally focused on maintaining and enhancing the IBM Tririga Integrated Workplace Management System (IWMS) tailored for LMBuildings. The candidate will be responsible for translating business requirements into functional software solutions, primarily by managing change requests through a prioritization framework that balances urgency and impact. This requires a nuanced understanding of configuration and development within the TRIRIGA suite, including domain-specific tools like workflow builders, form builders, and report managers, as well as hands-on development skills in JavaScript frameworks (Polymer, React), SQL, and Java. Given the emphasis on quick fixes and system stability, problem-solving under pressure and nimble responsiveness to issues are critical. Success in this role means maintaining smooth system operations that align tightly with facilities management needs (space, project, maintenance), while collaborating cross-functionally with module leads and management to anticipate and address challenges that impact user experience and operational continuity. The role demands a blend of technical depth, domain knowledge, and communication skills to balance the complexity of IWMS with real-world business constraints and evolving priorities.
Company Analysis:
Trispoke Managed Services Pvt Ltd is a relatively young, lean company established in 2022, specializing in cost-effective and tailor-made staffing and managed service solutions for U.S.-based clients, including in technical contract placements like this TRIRIGA engineer role. The company operates primarily as a service facilitator rather than a product innovator, with their infrastructure and delivery team mainly based in India while serving U.S. markets remotely. This likely creates a distributed and dynamic work environment reliant on clear communication and efficient coordination. For a candidate in this role, the company’s cultural backdrop suggests a pragmatic, client-focused mindset with high expectations on reliability and responsiveness, but perhaps limited internal process maturity and direct support benefits typical of larger firms. The flexibility of remote work and US citizenship requirement underscores regulatory and security considerations, aligning with client demands in facilities management sectors. The strategic importance of this role is to enable Trispoke to maintain a strong foothold in managed software solutions by delivering specialized, technically advanced talent that bridges industry expertise and client-specific customization, essential for long-term client retention and scaling their contractor portfolio.