Solution Customer Success Manager - Supply Chain Management (SCM)
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Summary
About the Role
About You
- 5+ years in Customer Success, Account Management, Consulting, or similar roles.
- Strong executive presence and relationship-building skills.
- Experience with value-based customer success and renewal execution.
- Knowledge of SAP SCM solutions or end-to-end supply chain processes.
- Bachelor’s degree (business, supply chain, or technology preferred).
- Experience with SAP enterprise customers.
- Exposure to renewal forecasting, churn mitigation, and expansion.
- Familiarity with SAP Success Services.
Benefits
- Constant learning and skill growth opportunities.
- Great benefits including health and wellness programs.
- A collaborative team environment focused on personal development.
SAP is the leading enterprise application and business AI company. We stand at the intersection of business and technology, where our innovations are designed to directly address real business challenges and produce real-world impacts. Our solutions are the backbone for the world’s most complex and demanding processes. SAP’s integrated portfolio unites the elements of modern organizations — from workforce and financials to customers and supply chains — into a unified ecosystem that drives progress. SAP privacy statement for followers: www.sap.com/sps Our Community Guidelines At SAP, we're committed to fostering meaningful conversations that respect everyone in our community. To maintain a positive environment, we moderate comments that: • Target individuals personally, including our employees, customers, or partners • Contain discriminatory, harassing, or threatening language/content • Share personal information without consent • Promote misinformation or spam or 3rd-party links We believe in open dialogue and constructive feedback, but we will remove content that violates these guidelines without notice. We appreciate your understanding and contribution to a respectful community. For questions about our moderation practices, please DM or contact us at brandsocial@sap.com.