Solutions Architect (San Francisco, CA)
DeepgramHighlight
Summary
About the Role
About You
- 3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles.
- Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages.
- Experience developing automation solutions and improving technical processes.
- Proven ability to troubleshoot complex technical issues in production environments.
- Excellent written and verbal communication skills with the ability to explain technical concepts clearly.
- Experience with speech recognition, NLP, or related AI technologies.
- Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s).
- Experience with API-first products and developer tools.
- Background in support automation techniques and tools.
Benefits
- Medical, dental, vision benefits.
- Annual wellness stipend.
- Mental health support.
- Life, STD, LTD Income Insurance Plans.
- Unlimited PTO.
- Generous paid parental leave.
- Flexible schedule.
- 12 Paid US company holidays.
- Quarterly personal productivity stipend.
- One-time stipend for home office upgrades.
- 401(k) plan with company match.
- Tax Savings Programs.
- Learning / Education stipend.
- Participation in talks and conferences.
- Employee Resource Groups.
- AI enablement workshops / sessions.
Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models, accessed via APIs or self-managed software. Start building with $200 in free credits! Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio with superior accuracy 🗣️ Convert text into natural-sounding AI voices for enterprise use cases with text-to-speech ⚡️ Easily build voice agents with our unified Voice Agent API 🌎 Accurately transcribe audio in over 36+ languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference