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Job Analysis:
The Solutions Engineer role at Redwood Software is fundamentally about being the technical bridge between the company's advanced automation platform and prospective enterprise clients. The individual is hired to demonstrate how Redwood’s composable automation solution can solve complex, mission-critical business process challenges, and to support sales efforts by delivering compelling technical presentations and live product overviews. This requires a blend of deep technical knowledge—especially in enterprise software ecosystems like ERP, cloud infrastructure, and data integration—and strong interpersonal skills to translate complex technical concepts into business value. Candidates must be resourceful, highly organized, and able to manage a dynamic workload with shifting priorities, including significant travel. The role demands strategic problem-solving to address varied client use cases and the acumen to gather insights from client interactions that feed back into sales strategy. Success here means not just technical competence, but also the ability to build trust and influence decisions in a competitive, high-stakes pre-sales environment. The ideal candidate adapts quickly, communicates clearly, and exemplifies Redwood’s commitment to customer success and ethical standards.
Company Analysis:
Redwood Software occupies a leadership position within the automation software space, distinguished by its pioneering SaaS-based composable automation platform specialized for ERP environments. Positioned as an innovative, high-growth player, Redwood emphasizes transformative technology that enables companies to orchestrate complex workflows with confidence and control across cloud and on-premises systems. This context shapes the Solutions Engineer’s role as both strategic and technical, requiring a collaborative mindset that aligns with Redwood’s core values such as teamwork, curiosity, and ownership. The culture likely fosters continuous learning and high ethical standards, with a focus on customer success and adaptability amid a fast-evolving technology landscape. Being a global company with a technically sophisticated product means the role will entail cross-functional collaboration with sales, engineering, and customer success teams, and requires a proactive individual contributor who can also influence leadership by providing client-driven insights. This is a growth-oriented hire intended to scale Redwood’s market impact and deepen client engagements, signaling high visibility and potential career development in a transformative tech environment.