Solutions Engineer
$155k/y-$185k/y
12 days ago
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OnsiteFull-timeMid
Summary
Otter.ai is seeking a Solutions Engineer to join their expanding Solutions Engineering team in Mountain View, CA. The role focuses on providing best-in-class support to Enterprise customers by creating personalized technical solutions to enhance customer experience and success.
About the Role
As a Solutions Engineer, you will lead the onboarding process for enterprise customers, tailoring integrations to their unique business needs. You will utilize coding and scripting skills to develop customized solutions that extend the product and address specific challenges. The role involves providing premium support to key enterprise clients, collaborating with engineers and product managers to develop creative solutions and internal tools, partnering with Sales and Customer Success teams to align technical solutions with business objectives, and maintaining strong relationships as a trusted technical advisor.
About You
Required:
- 3+ years of experience in solutions engineering, technical consulting, or a related client-facing technical role with coding and scripting capabilities.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proficiency in Python, Django, MySQL, and AWS.
- Excellent communication and interpersonal skills to engage with technical and non-technical stakeholders.
- Strong product sense and ability to work closely with product managers and engineers to devise custom solutions.
Preferred:
- Advanced degrees in relevant fields.
- Eagerness to continuously learn and adapt to new technologies and methodologies.
Benefits
- Competitive salary range of $155k–$185k per year.
- Comprehensive total rewards package beyond base salary.
- Opportunity to work at a leading AI company shaping the future of work.
- Inclusive and diverse work environment.
With over 1 billion meetings processed, Otter.ai is the leading AI meeting agent empowering businesses to unlock the value of their meetings. With its advanced Gen AI technology, Otter.ai provides real-time notes, voice-activated agents that participate in meetings, summaries, action items, customized insights and content so that professionals are more productive and can collaborate with their teams more effectively.
Mountain View, CA