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Job Analysis:
The Solutions Engineer role at Bravado is primarily focused on guiding high-value customers through the onboarding and implementation of their AI-first CRM. This individual will serve as the technical point of contact and is responsible for configuring solutions that align with the unique needs of diverse clients. This position requires a nuanced understanding of not only the technical deployment and integration of software solutions but also how those solutions fit within the broader landscape of sales technology. The Compan y emphasizes a hybrid focus, requiring the candidate to adeptly manage both pre-sales and post-sales activities, showcasing the candidate's ability to pivot among varied responsibilities dynamically. A successful candidate will thrive on their resourcefulness, curiosity, and commitment, effectively blending customer empathy with technical fluency. Within the first 6-12 months, expectations will likely include mastering the company's offerings, leading impactful customer trainings, and contributing valuable insights back to product development based on customer interactions.
Company Analysis:
Bravado operates in the competitive space of customer relationship management, uniquely positioned as an AI-first solution that outperforms established players like Salesforce and HubSpot. This status as a rising leader indicates a culture that values innovation, agility, and customer-focused solutions. As a Series B startup, Bravado is navigating the challenges of scaling while maintaining high standards, evident from their Glassdoor ratings and employee testimonies about a hard-working yet kind culture. The team is likely composed of high-caliber individuals who prioritize results while also fostering positive relationships. Given the remote-first culture and global team retreats in vibrant venues, it signals a modern work environment that values collaboration and work-life balance. The Solutions Engineer role is critical to accelerate business growth and product adoption, indicating that successful candidates will play a vital role in shaping strategic customer relationships that align with the company’s ambitious trajectory.