Specialist, Participant Preparation
Road ScholarHighlight
Summary
About the Role
About You
- Proven technical abilities.
- 3 years related experience in a customer-focused role, preferably in a call/contact center.
- Strong communication, interpersonal, and collaboration skills.
- Detail-oriented with a high sense of urgency, accuracy, and quality.
- Experience with Quadient/Inspire Designer and Automation.
- Experience with scripting and HTML code.
- Ability to apply troubleshooting, problem-solving, and analytical skills.
Benefits
- Medical, Dental and Vision Insurance with a substantial employee subsidy.
- 403(b) Retirement Plan with a company match of 5% after 1 year of employment.
- Up to 20 days of PTO annually, accrued every payroll cycle.
- Paid week off at the end of December in addition to PTO.
- Generous employee discount on programs.
- Access to LinkedIn Learning and other professional development opportunities.
- Fully remote work environment.
The not-for-profit world leader in educational travel for older adults. Our learning adventures engage expert instructors, provide extraordinary access, and stimulate discourse and friendship among people for whom learning is the journey of a lifetime. We offer thousands of educational adventures in all 50 states and 150 countries around the world. Founded in 1975 as Elderhostel, we believe that true insight and understanding are still sparked by hands-on experience and open discussions that stimulate the senses, energize the body and challenge the mind. Love learning and travel? Come work for Road Scholar. We’re the not-for-profit leader in educational travel for adults. About Us • We're a not-for-profit organization with a mission to inspire adults to learn, discover and travel. • Founded in 1975, we are headquartered in Boston and have offices throughout the United States and in the United Kingdom. • Every year, 100,000 adults learn about the world with us on 5,500 educational adventures in all 50 states and 150 countries. • We're a great place to work. We offer excellent benefits and employees get to participate in our educational adventures.