Sr. Manager, Customer Claims
$120k/y-$180k/y
Monolithic Power Systems, Inc.2 days ago
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OnsiteFull-timeSenior
Summary
Monolithic Power Systems, Inc. is seeking a Sr. Manager, Customer Claims to lead their customer claims department in San Jose, CA. The role involves overseeing the end-to-end processing of customer product claims, including tracking, review, negotiation, and settlement.
About the Role
As a Sr. Manager, Customer Claims, you will be responsible for developing processes for handling customer claims, monitoring claims administration, building relationships with customers, and collaborating with cross-functional teams including Legal, Finance, QA, and Sales. You will also forecast claim settlements and create metrics to measure claims handling efficiency.
About You
Required:
- Bachelor’s degree in business administration, accounting or finance preferred.
- Minimum 5 years’ experience in claims management, risk strategy, customer support or similar role; preferably within semiconductor industry or high-tech sector.
- Excellent communication and relationship management skills.
- Proficient in Excel and claims management software tools.
- Solid attention to detail and excellent project management skills.
Preferred:
- Experience in handling insurance documentation and legal liability.
- Ambitious and resourceful, willing to go the extra mile to deliver value.
- Business acumen skills to understand business impacts.
- Adaptable and a problem solver in a fast-paced environment.
Benefits
- Comprehensive benefits package including health care coverage, dental and vision.
- 401(K) with a company match.
- Employee Stock Purchase Program (ESPP).
- Up to 11 company paid holidays.
- 15-20 days of paid time off depending on tenure.
- Generous discretionary company bonuses.
- Life and disability protection.
Monolithic Power Systems, Inc.
Monolithic Power Systems, Inc. (MPS) provides small, highly energy efficient, easy-to-use power solutions for systems found in industrial applications, telecom infrastructures, cloud computing, automotive, and consumer applications. MPS' mission is to reduce total energy consumption in our customers' systems and service our customers with green, practical, compact solutions. MPS can be contacted through its website at www.monolithicpower.com or its support offices around the world. The company was founded by Michael R. Hsing in 1997 and is headquartered in Kirkland, Washington. Note: Monolithic Power Systems only communicates through official channels. Be cautious of unsolicited messages or job offers using similar domain names.
San Jose, CA