Sr. Manager - Customer Interaction Suite
Tata CommunicationsHighlight
Summary
About the Role
About You
- 4–6 years of experience in product management for messaging or communications platforms, ideally in CPaaS, telecom, or mobile ecosystems.
- Strong understanding of RCS, SMS, MMS, and conversational messaging standards.
- Proven success in managing and scaling API-based or platform products.
- Demonstrated success in launching or expanding products in diverse regional markets.
- Analytical thinker with the ability to interpret data and convert insights into action.
- Ability to influence across a matrixed global organization and work effectively without direct authority.
Benefits
- Medical, Dental, and Vision Coverage
- 401k plan
- Paid leave
- Eligibility for a discretionary bonus
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences. In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term. To know more, visit TataCommunications.com Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and is present in over 200 countries and territories around the world. We are committed to being an equal opportunity workplace and to providing an inclusive environment to all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, or any other status protected by law. Tata Communications and its Recruitment Partners do not charge any fee or security deposit from the candidate for offering employment.