Sr. Customer Insights Analyst, eero CX
AmazonHighlight
Summary
About the Role
About You
- 10+ years of professional or military experience.
- 5+ years of SQL experience.
- 1+ years of SQL, ETL or Oracle experience.
- 1+ years of processing large, multi-dimensional datasets from multiple sources experience.
- 1+ years of performing statistical analysis experience.
- 1+ years of developing automated reporting experience.
- Experience programming to extract, transform and clean large (multi-TB) data sets.
- Experience with AWS technologies.
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience working directly with business stakeholders to translate between data and business needs.
- Experience managing, analyzing and communicating results to senior leadership.
Benefits
- Comprehensive benefits package including health insurance (medical, dental, vision, prescription).
- 401(k) matching.
- Paid time off and parental leave.
- Sign-on payments and restricted stock units (RSUs).
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.