Sr. Product Engineer - Agentic Observability
$92k/y-$153k/y
Esri2 days ago
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OnsiteFull-timeSenior
Summary
Esri is seeking a Sr. Product Engineer - Agentic Observability to join their team in Redlands, CA. The role involves building capabilities that apply AI to simplify and automate enterprise system observability for ArcGIS systems.
About the Role
As a Sr. Product Engineer, you will work with software developers to design, build, test, and release high-quality software. Your responsibilities will include authoring and executing test plans, researching industry standards, communicating with product users to identify requirements, collaborating with UI/UX designers, and evaluating AI-assisted features for system diagnostics and operational recommendations.
About You
Required:
- 5+ years of experience in a similar position supporting similar responsibilities.
- Professional experience working as a GIS or IT practitioner maintaining a GIS or IT environment.
- Experience deploying and/or administering ArcGIS Enterprise, ArcGIS Online, or other comparable IT systems.
- Familiarity with traditional RDBMS systems (preferably PostgreSQL) and common SQL commands.
- Familiarity with general server administration on Windows or Linux.
- Strong communication and collaboration skills.
- Excellent problem-solving and analytical skills.
- Bachelor's degree in Information Systems, Geographic Information Systems (GIS), Geography, Computer Science, or a STEM-related field.
Preferred:
- Strong testing and QA experience with software products.
- Experience maintaining and troubleshooting complex enterprise systems.
- Experience with observability systems and performance monitoring concepts.
- Working knowledge of at least one scripting or programming language (Python, Shell, PowerShell, JavaScript).
- Experience in the SCRUM process and its application to the software development lifecycle.
- Familiarity with large language models (LLMs) and their use in operational platforms.
- Experience with prompt engineering or designing workflows that leverage natural language interfaces.
- Understanding of LLM limitations, including hallucinations and context limitations.
- Experience designing user experiences that incorporate AI-generated insights.
- Interest in building AI-assisted operational systems.
- Familiarity with AI-assisted observability or AIOps concepts.
- Experience with software control systems (GIT) and continuous integration and deployment (CI/CD) concepts.
- Master's degree in Information Systems, Geographic Information Systems (GIS), Geography, Computer Science, or a STEM-related field.
Benefits
- Industry-leading health and welfare benefits: medical, dental, vision, life insurance.
- 401(k) and profit-sharing programs.
- Minimum accrual of 80 hours of vacation leave.
- Twelve paid holidays throughout the calendar year.
- Opportunities for personal and professional growth.
Esri
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where. We take a geographic approach to problem-solving, brought to life by modern GIS technology.
Redlands, CA