Sr. Technical Support Engineer
LoftwareHighlight
Summary
About the Role
About You
- BS/BA in Computer Science or related field preferred.
- Strong written and verbal communication skills.
- Excellent interpersonal skills.
- Analytical and proactive problem-solver.
- Experience leading initiatives and projects.
- Moderate understanding of web browsers, web services, XML, SOAP, TCP/IP, HTTP, HTML.
- Moderate understanding of Windows/Linux OS, logging, configuration, drivers.
- Cloud knowledge; AWS/Azure highly regarded.
- Understanding of KCS methodology.
- Strong organizational and time-management skills.
Benefits
- Comprehensive training and emphasis on employee development.
- Opportunities to work with a talented and diverse team.
Loftware is the global leader in product identification, empowering businesses of all sizes to collaborate in real time, meet regulatory standards, enhance authenticity, and achieve end-to-end supply chain traceability. Our centralized, cloud-based solutions connect teams, partners, and systems - from new product development and supplier onboarding to manufacturing, warehouse operations, and consumer engagement - streamlining processes and accelerating time to market. Our scalable, data-driven labeling and packaging technologies - spanning barcode labeling, artwork management, intelligent short links, GS1 Digital Link, and Digital Product Passports - help brands boost speed to market, maintain compliance, and bridge physical products with digital experiences. With offices in the US, UK, Slovenia, China, and Singapore, Loftware supports diverse industries including automotive, chemicals, clinical trials, consumer goods, electronics, food & beverage, medical devices, pharmaceuticals, and retail/apparel.