Staff IT Support Specialist
$99200/y-$186000/y
SoFi19 hours ago
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OnsiteFull-timeSenior
Summary
SoFi is seeking a Staff IT Support Specialist, Jira Administrator to join their IT Operations team in San Francisco, CA. The role involves managing the Atlassian ecosystem, specifically Jira, to optimize workflows and drive operational excellence.
About the Role
As a Staff IT Support Specialist, you will be responsible for the administration of Jira Cloud, defining long-term strategies for Atlassian tools, optimizing workflows in collaboration with various teams, ensuring governance and compliance, leveraging automation and integrations, managing upgrades and maintenance, and providing training and support to users.
About You
Required:
- 5+ years of experience in Atlassian administration, specifically managing large-scale Jira environments in a professional enterprise setting.
- Deep expertise in Jira Query Language (JQL), Jira Service Management (JSM), and Confluence.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Preferred:
- Experience with ScriptRunner (Groovy) or Jira API integrations.
- Atlassian Certified Professional (ACP) status.
Benefits
- Comprehensive and competitive benefits package.
- Opportunities for professional development and career growth.
SoFi
SoFi is a values-driven company on a mission to help our members get their money right. We create modern financial products and services that help people borrow, save, spend, invest, and protect their money better, so that they can achieve financial independence and realize their ambitions—from owning a home to saving for retirement, paying off their student loans, and more. CFL #6054612; NMLS #1121636 (www.nmlsconsumeraccess.org) Advisory services through SoFi LLC, a registered investment advisor. SoFi Checking and Savings is offered through SoFi Bank, N.A. Member FDIC. SoFi Money™ is offered through SoFi Securities LLC, member FINRA/SIPC.
San Francisco, CA