Staff Program Manager - Customer Success – Intuit – Jobs in Mesa, AZ | OpenJobs AI

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Intuit

Job Details

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Staff Program Manager - Customer Success

Intuit

2 days ago

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OnsiteFull-timeSenior

Summary

Intuit is seeking a Staff Program Manager - Customer Success to join their team in Mesa, AZ. The role involves driving end-to-end business program outcomes to enhance customer help experience within tax products.

About the Role

As a Staff Program Manager, you will work with Customer Success Product and Experience leads to tackle tough customer problems. Your responsibilities will include influencing program outcomes, executing strategic initiatives, designing program structures, managing dependencies, and establishing strong relationships with key stakeholders. You will also leverage AI/ML tools to enhance program management efficiency and outcomes.

About You

Required:

8+ years of leadership experience in program management, overseeing multiple complex programs successfully.
Exceptional influencing skills and proven ability to collaborate in matrix environments.

Preferred:

Demonstrated a strategic mindset for integrating AI capabilities into existing program frameworks.
Experience in driving program outcomes in an Agile/Scrum environment.

Intuit

Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.

Mesa, AZ