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Job Analysis:
As a Staff Systems Engineer focusing on Zuora Billing at Toast, the individual will be pivotal in shaping the financial backbone of the restaurant platform that Toast provides. The core purpose of this role centers on designing, implementing, and refining Zuora's subscription management and payment processing systems, which are crucial for client billing operations. Success hinges on not just technical acumen but also the ability to collaborate with cross-functional teams—including product managers and engineering peers—to align Zuora's capabilities with evolving business needs. Key responsibilities will involve customizing the product catalog, configuring secure payment solutions, and ensuring a seamless integration of Zuora with other financial systems. A candidate will face challenges such as navigating the complexities of payment gateways, catering to various regulatory requirements, and balancing technical implementation with operational needs. Achieving success will mean delivering a scalable and secure billing solution that enhances the user experience for both internal teams and end customers, thereby directly contributing to Toast's mission of empowering the restaurant industry.
Company Analysis:
Toast occupies a unique position in the restaurant technology space, merging cloud-based software with industry-specific hardware to provide an all-encompassing platform for restaurants. As a growing disruptor rather than a traditional player, Toast's emphasis on innovation and customer-centric solutions fosters a fast-paced and dynamic culture. This aligns with the responsibilities of the Staff Systems Engineer, who must adapt quickly to changing project needs and customer requirements. Toast's values prioritize diversity, equity, and inclusion, reflecting a broader commitment to creating a supportive workplace. This cultural backdrop encourages collaboration and leveraging various viewpoints, which is vital for someone in this role. The systems engineer will likely work within a team integral to the IT and R&D operations, with significant visibility to senior leadership, making their contributions critical to the company's strategic goals. By delivering robust and scalable billing solutions, this role is not only about supporting existing operations but is also foundational in driving the company's growth and reputation in the technology sector.