Stevens Creek Cadillac is seeking a Service Advisor to join their team in San Jose, CA. The role involves overseeing service orders, ensuring customer satisfaction, and managing the service department's operations.

As a Service Advisor, you will be responsible for providing excellent customer service, managing service orders, and ensuring that customers receive prompt and effective service. You will take ownership of the customer experience, assist in diagnosing vehicle problems, and oversee the administration of warranty claims. Additionally, you will collaborate with management on hiring and discipline decisions within the service department.