Storage Administrator
IBMa day ago
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OnsiteFull-timeMid
Summary
IBM is seeking a Storage Administrator to join their Storage and Data Protection team in McLean, VA. The role involves installing, maintaining, troubleshooting, and coordinating the use of storage and backup environments in a federal healthcare enterprise.
About the Role
As a Storage Administrator, you will support a federal healthcare enterprise environment, ensuring that critical science and research data is stored, backed up, and protected. You will be responsible for customer-facing support of scientific equipment and maintaining the proper operation of storage systems.
About You
Required:
- Excellent customer service support skills and written and verbal communication skills.
- Strong attention to detail and awareness of surroundings - working in a data center is required.
- Strong working knowledge of ServiceNow ticket handling.
- Ability to walk, stand, and remain on feet for extended periods - bend/lift and carry magnetic tape containers weighing over 20 lbs.
- Working knowledge of workstation operating systems such as Windows, Macintosh, and Linux.
- Able to obtain and maintain an OMB Public Trust clearance.
Preferred:
- Experience working and interfacing with medical and scientific research professionals.
- Experience maintaining critical scientific, medical, and research data.
- Understanding and ability to follow industry-proven methodologies including ITIL.
- A+ Certification, Storage + Certification.
IBM
At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We're here to help every creator turn their "what if" into what is. Let's create something that will change everything.
McLean, VA