Strategic Account Manager
4 days ago
Highlight
OnsiteFull-timeMid
Summary
TINT (now TrueLoyal) is seeking a Strategic Account Manager to join their team in San Antonio, TX. The role involves nurturing client relationships and ensuring customer success through strategic engagement and communication.
About the Role
As a Strategic Account Manager, you will be responsible for managing assigned accounts, securing renewals of subscription contracts, and driving customer success. Your key responsibilities include conducting regular check-ins, managing the renewal process, identifying upselling opportunities, and creating tailored value propositions for clients.
About You
Required:
- 2-4 years of experience in Account Management, Customer Success Management, or Technical Account Management roles, specifically serving enterprise-level customers.
- Demonstrated history of exceeding performance targets or consistently ranking as a top performer.
- Proven ownership of retention, renewal, and expansion targets within a defined book of business.
- Consistent work history demonstrating stability and commitment (minimum 2-3 years in previous roles).
Preferred:
- Experience managing accounts within the MarTech SaaS industry.
- Understanding of loyalty strategies or marketing-related concepts.
- Experience in constructing and presenting compelling business cases to executive stakeholders.
Benefits
- Premier Health Insurance plan with $0 deductible and $0 co-pay.
- Dental and vision insurance plans.
- Medical and dependent care flexible spending accounts.
- Open PTO policy.
- 9 paid standard holidays each year in addition to open PTO.
- 401(k) savings plan with Employer Matching.
- Company-paid Life, AD&D, and Disability coverage.
- Collaborative, entrepreneurial learning environment.
- Opportunity to work with cutting-edge technology and innovative products.
- Competitive salary, benefits, and growth opportunities.
- Fun work atmosphere.
TINT (tintup.com)
The Community Powered Marketing platform trusted by 5,000+ leading global brands to cultivate communities that ignite advocacy and engagement, boosting conversions, and fostering long lasting brand loyalty. Since 2012, TINT has been building trust through authentic community powered marketing centered on the voice of the customer. Today, over 5,000 brands in more than 173 countries use TINT’s unique mix of software, services, and expertise to cultivate communities that create awareness, engagement, and loyal customers. TINT solutions include UGC, Creator & Influencer Marketing, Rating & Reviews, Social Commerce, Community-building, Personalization, Loyalty, Owned Data, and Research & Insights.
San Antonio, TX