Strategic Communications Manager
$140k/y
LMIa day ago
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OnsiteFull-timeSenior
Summary
LMI is seeking a Strategic Communications Manager to join their USPS team. The role involves developing and executing a comprehensive communications strategy to enhance the visibility and reputation of USPS and its Package Fraud Prevention Program.
About the Role
As a Strategic Communications Manager, you will be responsible for creating and refining a strategic communications plan, guiding responses to customer inquiries related to fraud concerns, analyzing customer metrics, ensuring compliance with USPS standards, and collaborating with cross-functional teams to improve communication strategies.
About You
Required:
- Bachelor’s degree in communications, Public Relations, or related field.
- 8+ years of experience in a customer-facing communication role, ideally within a government or large organization.
- Proven track record in developing and executing successful communication strategies.
- Strong written and verbal communication skills.
- Experience in dealing with sensitive information related to fraud or security issues.
- Proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint).
- Ability to quickly synthesize complex information into clear messaging.
- Strong project management and organizational skills.
Preferred:
- Experience in federal government or federal government consulting.
- Experience in working with communication tracking systems and databases.
- Excellent time management skills.
- Experience with customer relationship tracking.
- Knowledge on data privacy and handling sensitive customer information.
- Experience in drafting communication materials for a large customer base.
Benefits
- Competitive salary up to $140,000.
- Opportunity to work with a leading digital solutions provider in government impact.
LMI
LMI is a new breed of digital solutions provider, disrupting the traditional govcon model with commercial-grade technology that is ready day-one. Driven by mission impact and backed by hard-earned customer trust, we help federal agencies move faster and smarter—delivering where it matters most. Experience and innovation fuel the what; expertise and precision drive the how. Our commitment to our customers means staying ahead of the curve—and their mission needs. Leveraging cutting-edge platforms, mission-ready AI, and iterative collaboration, we deliver real results and meaningful transformation for the U.S. government. The outcome: agencies that are more agile, more responsive, and always ready for what’s next.
United States