Supervisor, Field Operations
Brightspeed2 days ago
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OnsiteFull-timeMid
Summary
Brightspeed is seeking a Supervisor, Field Operations to join their team in Chambersburg, PA. The role involves managing technicians to provide quality residential and business communications services while promoting a customer-focused team.
About the Role
As Supervisor, Field Operations, you will manage the daily operations of network services and technicians, ensuring the installation and maintenance of services. You will serve as the main contact for contractors, emphasize employee training and development, and represent Brightspeed with customers and agencies. The position requires rotation scheduling and may involve mandatory overtime and holidays.
About You
Required:
- Bachelor's degree or equivalent education and experience.
- 4+ years of experience managing teams within a telecom technical environment.
- Strong skills in employee development, including training, coaching, and mentoring in a union environment.
- Proficiency in computer skills including Outlook, Excel, Word, and legacy systems.
- Working knowledge of installation and maintenance of residential and business services.
Preferred:
- 2+ years of experience managing teams within a telecom technical environment.
- 2+ years of experience with installation, maintenance, and repair of POTS and HSI.
Benefits
- Competitive medical, dental, vision, and life insurance.
- Employee assistance program.
- 401K plan with company match.
- Comprehensive paid time off programs.
Brightspeed
We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to call home shouldn’t limit your options—and we’re building the infrastructure to provide millions of homes with fast, reliable internet. So, wherever you’re streaming, gaming or working, you’ll enjoy an uninterrupted experience.
Chambersburg, PA