Supervisor - OpenData Research Center
$40k/y-$60k/y
Veeva Systems2 days ago
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OnsiteFull-timeMid
Summary
Veeva Systems is seeking a Supervisor - OpenData Research Center to join their team in Radnor, PA. The role involves supervising a Data Stewardship team and ensuring data stewardship goals are met.
About the Role
As a Research Center Data Steward Supervisor, you will provide daily personnel supervision and performance management of a Data Stewardship team. Your responsibilities include monitoring team productivity, utilizing metrics reports for performance assessment, managing resource allocation, and conducting team meetings to align with objectives. You will also handle customer data change requests and ensure the accuracy and speed of record resolutions.
About You
Required:
- Prior Supervisor or Team Lead experience.
- Strong coaching and development skills.
- Proven track record of improving team performance.
- Proficiency in Windows, Internet searches, and MS Office (PPT and Excel).
- Highly organized with extreme attention to detail.
- Ability to work independently.
- Strong analytical skills to interpret data reports.
- Excellent communication skills.
- Willingness to travel 2-3 times per year for events.
Preferred:
- Call Center or Data Center supervisory experience.
- Experience with healthcare-related data or life sciences.
- SQL knowledge.
- Proficiency in French or Spanish.
Benefits
- Medical, dental, vision, and basic life insurance.
- Flexible PTO and company paid holidays.
- Retirement programs.
- 1% charitable giving program.
Veeva Systems
Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 875 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Canada, Europe, Asia, and Latin America. Visit the Jobs section for open positions and remember that correspondence to new applicants and existing candidates will only come from an official @veeva.com email address.
Radnor, PA