Search for Support Engineer roles in Albany, NY, focusing on the water treatment industry, with a Bachelor's degree requirement, for full-time positions, and ideally looking for companies offering 401(k) benefits.

Okay, I've searched for Support Engineer roles in Albany, NY within the water treatment industry, requiring a Bachelor's degree, for full-time positions, and considering companies that offer 401(k) benefits. I have found 45 positions for you to explore.

Support Engineer

Albany, NY

Water Treatment

Bachelor

Full Time

401(k)

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Support Engineer role at Nalco Water is fundamentally aimed at driving revenue and profit growth by leveraging a consultative sales approach to meet the specific needs of customers within the institutional sector. Candidates will navigate a mix of relationship-building and technical support, which implies a dual focus on sales acumen as well as a strong understanding of water management systems. Responsibilities include developing sales plans targeting both existing and competitive accounts, necessitating the ability to craft tailored solutions based on detailed system analyses and customer feedback. This combination of technical expertise and sales strategy is pivotal, as the Support Engineer is expected to engage deeply with key stakeholders, translating technical complexities into actionable insights that align with customer objectives. Success in this role would ideally manifest as increased customer satisfaction and retention, solidifying Nalco's position as a trusted partner in water management solutions while achieving internal profit targets.

Company Analysis:

Nalco Water, part of Ecolab, operates in a critical and increasingly urgent sector focused on water conservation and management, which positions it as both a leader and an innovator in creating sustainable solutions. As a company that serves a diverse range of industries, including food and beverage and heavy manufacturing, Nalco's influence spans critical sectors where water usage and management practices are under scrutiny. The company culture appears to prioritize sustainability and innovation, underscoring a collaborative and mission-driven environment where employees are encouraged to grow professionally. In this role, visibility with senior leadership seems feasible due to the strategic nature of account management and the direct impact that successful relationship-building can have on organizational success. In terms of strategic alignment, this role is pivotal; it not only fits into Nalco’s goals of enhancing customer relationships but also plays an essential role in driving innovations and solutions that reflect the company’s commitment to sustainability and efficiency, providing the potential for considerable career growth as the demand for such solutions escalates.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

1. Tell me about a time when you had to analyze a complex problem and provide a solution that met a client’s needs.
1. How do you prioritize and manage competing customer accounts to ensure satisfaction and revenue growth?
1. Describe an experience where your technical knowledge made a significant impact in a customer engagement.
1. Can you explain a situation where you encountered a challenging customer relationship and how you handled it?
1. How would you approach developing a sales plan for a new customer account in a competitive market?
1. What strategies would you use to identify the specific business needs of a prospective client?
1. If a customer is facing consistent issues with their water management system, what initial steps would you take to assess the situation?
1. Imagine you are faced with a prospective client who currently uses a competitor’s solution. How would you sell Nalco Water’s innovations and secure their business?
1. Why are you interested in working at Ecolab specifically, and how do you see your role contributing to our mission?
1. How do your professional values align with our commitment to sustainability and innovation at Nalco Water?
1. What questions do you have about our customer engagement strategies and the tools we use to support clients?
1. How does Nalco Water differentiate itself from competitors in the market of water management solutions?
1. Can you discuss your experience with specific water treatment technologies and how you keep yourself updated on industry trends?

Job Details

Overview Company

Support Engineer

$70k/y

Nalco Water, An Ecolab Company

a day ago

Highlight

OnsiteFull-timeEntry

Summary

Nalco Water, An Ecolab Company, is seeking a Support Engineer to join their team in New York, NY. The role involves driving revenue and profit growth through consultative sales and building strong customer relationships in the water technology industry.

About the Role

As a Support Engineer, you will generate and execute sales plans, work closely with customers to understand their business needs, and recommend improvement plans. You will develop strong relationships with key stakeholders, provide technical support, and actively sell Nalco Water innovations to promote long-term business relationships.

About You

Required:

Bachelor's degree
Current and valid driver's license

Preferred:

Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, and wastewater

Benefits

Comprehensive benefits package starting day 1 of employment
Medical, dental, vision coverage
Matching 401(k)
Company paid pension
Stock purchase plan
Tuition reimbursement
Flexible, independent work environment

Nalco Water, An Ecolab Company

A global leader in water and process management solutions, Nalco Water, an Ecolab company, works with customers across a wide range of industries to help meet their specific sustainability and business goals. With a presence at more than 100,000 customer sites, our solutions combine connected chemistry, digital innovation and extensive expertise to minimize water and climate impacts while maximizing outcomes at an optimized total cost. Our network of more than 50,000 connected water performance systems fuels over 90 billion data points each year, allowing us to provide our customers with insights, actions and value across their entire operation. As an Ecolab company, we’re aligned with our corporate ambition to make the world cleaner, healthier and safer by providing and protecting what’s vital.

Albany, NY