Surgical Experience & Engagement Manager
Orthopaedic Specialists of North CarolinaHighlight
Summary
About the Role
About You
- Strong leadership and team management experience.
- Excellent written and verbal communication skills.
- Process-driven mindset with the ability to analyze data and improve systems.
- Strong organizational and project management skills.
- High emotional intelligence and comfort holding teams accountable.
- 5+ years of experience in customer experience, engagement, or team leadership.
- Experience managing direct reports.
- Experience improving conversion or customer funnel performance.
- Comfort presenting strategy to senior leadership.
Benefits
- Competitive salary, commensurate with experience.
- Full health benefits: medical, dental, vision, life insurance.
- Short-term and long-term disability.
- 401(k) with company match.
- Generous PTO and paid holidays.
Orthopaedic Specialists of North Carolina has been providing the Raleigh, North Carolina area with excellent orthopaedic care for over 20 years. Our physicians and staff value the trust placed in them by patients and referring physicians over the years. Orthopaedic Specialists of North Carolina offers the most innovative and advanced technology, unsurpassed physician skills, and a patient friendly atmosphere to provide an excellent experience for all patients. Our patients are seen by our orthopedic surgeons for many reasons — knee pain, shoulder pain, hip impingement, sports injuries, arthritis, tendonitis, carpal tunnel syndrome and more. Our physicians and staff have expertise in many areas of orthopedic medicine including but not limited to: * Sports medicine * Knee arthroscopy * Knee replacement surgery * Spine services * Minimally invasive hip replacement surgery * Minimally invasive spine surgery * Shoulder arthroscopy * Shoulder replacement surgery * Hip arthroscopy