Switchboard Operator, Part-Time Varied shifts to include Days and Nights
$17.00-$24.17
Northwestern Medical Centera day ago
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Summary
Northwestern Medical Center is seeking a Switchboard Operator for part-time varied shifts, including days and nights, in St Albans, VT. The role involves answering incoming calls, managing emergency communications, and assisting with clerical tasks.
About the Role
As a Switchboard Operator, you will be responsible for answering calls to the hospital's main line, assessing caller needs, transferring calls, and facilitating communication. You will monitor emergency lines and alarms, carry out emergency response protocols, and assist with on-call scheduling and clerical tasks such as document scanning and insurance verification.
About You
Required:
- High school diploma or equivalent.
- Strong communication skills and ability to remain calm under pressure.
Preferred:
- Prior customer service experience.
- Experience in a medical office or hospital setting.
Benefits
- Generous benefits package including health care coverage.
- Support for work-life balance and employee well-being.
Northwestern Medical Center
Northwestern Medical Center is a vibrant, not-for-profit, primary care hospital nestled at the top of Fairfield Street in St. Albans, Vermont. Our size (we are licensed for 70 beds) brings a family feel to our modern facility, and we pride ourselves on providing a broad range of high-tech medical equipment & services for our region. Thanks to that balance and the incredible care provided by our staff, we have earned national Avatar awards in six consecutive years for overall patient satisfaction!
St Albans, VT