Okay, I've searched for IT Support or Systems Administrator roles in Augusta County, VA, that are full-time positions, specifically emphasizing SharePoint and Office 365 administration with a requirement of 3+ years of experience. I've found 27 relevant positions for you to consider.

Sure. Here's the analysis:

Job Analysis:

The IT Support - Systems Administrator at Blue Ridge Community College is fundamentally responsible for managing and enhancing the college's IT infrastructure, serving as a critical link between various departments and the IT team. This role requires a blend of technical proficiency and strong interpersonal skills, as the administrator will need to troubleshoot systems, facilitate communication about technology use, and provide training on IT tools. The primary responsibilities include administering Office 365 applications, managing SharePoint sites, and maintaining security for business information systems like PeopleSoft. Success in this role means being able to resolve issues promptly, streamline IT processes, and support the institution's educational mission by ensuring that the technology enhances teaching and learning experiences. The position also involves collaborating with cross-functional teams and vendors, necessitating not only strong technical skills but also the ability to navigate organizational dynamics and communicate effectively with non-technical stakeholders.

Company Analysis:

Blue Ridge Community College operates within the educational sector, specifically serving as a community college in Virginia’s Shenandoah Valley. Established in 1967, the college occupies an admirable position focusing on accessibility to education and workforce training, making it an important local institution. The demand for technological solutions like those offered by the IT Support - Systems Administrator is critical as institutions increasingly rely on IT to facilitate learning and administrative processes. The culture at BRCC appears supportive and community-oriented, focused on ethical behavior and empowerment, which likely translates into an environment where collaboration and shared knowledge are valued. As this role is central to maintaining the college's IT capabilities, a candidate must align with values of service, accessibility, and continuous improvement while also being prepared to tackle challenges unique to the higher education sector. The position’s visibility among leadership and various departmental teams suggests an opportunity for the individual to influence the strategic direction of IT initiatives within the college, thus enhancing both personal and professional growth for the candidate.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Can you describe a time when you had to support a team in adopting a new technology? What approach did you take, and what was the outcome?
• Behavioral: Tell me about a challenging technical issue you resolved that benefited others within your organization. How did you identify and address the issue?
• Behavioral: Provide an example of a time when you had to communicate a complex technical concept to someone without a technical background. How did you ensure they understood?
• Behavioral: Describe a situation where you had to collaborate with multiple stakeholders to complete an IT project. What were the challenges, and how did you overcome them?
• Technical: How would you go about troubleshooting a user’s issue with Microsoft Exchange? Walk me through your process.
• Technical: What are some best practices you would implement for managing and securing Office 365 applications?
• Technical: Explain how you would design a SharePoint site for a specific project. What factors would you consider in your design?
• Technical: Can you describe your experience with Microsoft Endpoint Configuration Manager? How have you used it to improve IT operations?
• Situational: Imagine you are faced with a sudden system outage impacting multiple departments at the college. How would you handle the situation and communicate with staff?
• Situational: If you noticed a recurring issue with access control systems, how would you approach identifying the root cause and implementing a solution?
• Company Fit: What interests you most about working at Blue Ridge Community College, and how do you see yourself contributing to our mission?
• Company Fit: Given our focus on empowerment and ethical behavior, how would you ensure your work aligns with our values in the IT department?
• Candidate Question: What key initiatives or challenges is the IT department currently focusing on that I could contribute to in the Systems Administrator role?
• Candidate Question: Can you describe the team culture within the IT department and how it collaborates with other areas of the college?