Search for Systems Administrator roles in Camarillo, CA, focusing on full-time positions, with skills in Azure and Microsoft 365, and requiring prior MSP support experience.

Okay, I've searched for Systems Administrator roles in Camarillo, CA, specifically for full-time positions, that require skills in Azure and Microsoft 365, and prior MSP support experience. I have found 45 positions for you.

Systems Administrator

Camarillo, CA

Full Time

Azure

Microsoft 365

Intermediate

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The primary purpose of the Systems Administrator role at Meriplex is to serve as a second-tier support specialist, addressing Level 2 end-user issues with a strong emphasis on delivering exceptional customer service. This role demands a blend of technical acumen and interpersonal skills, as successful candidates will navigate a diverse range of mid-level IT challenges, from firewall administration to Azure troubleshooting. Proficiencies in Active Directory and Office365 support reflect the company's focus on cloud services and network management, which are critical given the unique needs of MSEs. The ideal candidate will not only resolve technical tickets through the TAC’s system but will also communicate effectively with both clients and internal teams, ensuring adherence to standard operating procedures (SOPs) while managing expectations on service delivery. Success in the role is characterized by the ability to enhance customer relationships and demonstrate a proactive approach to problem-solving, all while managing the complexities of network infrastructure and security, particularly in a rapidly evolving organization like Meriplex. The role demands a balance of autonomy in decision-making regarding issue resolution and teamwork in a collaborative environment, emphasizing the importance of clear documentation and consistent communication.

Company Analysis:

Meriplex operates as a key player in the Managed Services and Managed Security Services sector, targeting midsize enterprises (MSEs) that often experience complex IT demands amid growth. With a robust team of over 700 employees and a nationwide presence, the company positions itself not only as a service provider but as a partner in addressing technological challenges. This focus allows for a unique customer-centric approach to IT services, essential for aiding MSEs that may lack the resources of larger enterprises. The firm's culture likely prioritizes collaboration, innovation, and dependability, which will directly impact the Systems Administrator's success and ability to thrive in the role. Given the company's co-managed service model, the Systems Administrator is expected to be adaptable, supporting existing teams while also embracing a consultative style to actively engage with clients. The role aligns with Meriplex's larger goal of facilitating growth for its clients through tailored IT solutions, suggesting that the Systems Administrator is not only a technical resource but a crucial element in driving customer satisfaction and retention. This strategic fit highlights a deeper responsibility to be proactive and solution-oriented, essential traits for staff involved in delivering technical support and advice.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Can you describe a situation where you had to resolve a complex technical issue for a client? What was your approach and the outcome?
Tell me about a time when you went above and beyond to provide excellent customer service. How did you measure your success?
Describe an experience where you worked with a team to solve a challenging problem in a time-sensitive situation.
How do you prioritize your tasks when faced with multiple urgent support issues?
Could you explain your process for troubleshooting Azure subscriptions? What common issues have you encountered?
What tools and methodologies do you utilize for effective network troubleshooting?
Can you walk us through your approach to managing Active Directory GPO support in a previous role?
Imagine you receive a ticket regarding a network outage affecting multiple users. What steps would you take to address the situation?
What would you do if you discovered that an outdated security protocol was being used in the network? How would you address this?
Why are you interested in working at Meriplex and how do you see yourself contributing to our mission?
In your view, how important is customer feedback in shaping IT services, and how have you utilized feedback in the past?
What do you believe are the most critical skills for someone in a Systems Administrator role at a Managed Services Provider?
How would you describe your approach to continuous learning and staying updated with industry trends?

Job Details

Overview Company

Systems Administrator

$60k/y-$70k/y

Meriplex

2 months ago

Highlight

OnsiteFull-timeMid

Summary

Meriplex is seeking a Systems Administrator to join their team in Camarillo, CA. The role involves providing second-tier support for Meriplex’s Technical Assistance Center (TAC) and resolving Level 2 end user issues.

About the Role

As a Systems Administrator, you will act as the second tier of support for Meriplex’s TAC, handling an array of mid-level issues from basic firewall administration to troubleshooting Azure subscriptions. Key responsibilities include providing advanced Active Directory and Office365 support, managing network and end-user VPN access, administering server maintenance, and supporting MS Exchange servers.

About You

Required:

Advanced knowledge of Microsoft 365 applications.
Advanced knowledge of command line.
Understanding of advanced technical triage methodologies.
Advanced TCP/IP understanding.
Ability to communicate technical information effectively to a wide range of end-users.
Ability to work in a team environment and provide exemplary customer service.

Preferred:

Prior MSP proactive support experience.
Network+ certification.
Server+ certification.
VMware certification.
Azure certification.
Microsoft 365 certification.
Intermediate knowledge of network concepts, devices, and best practices.

Benefits

Full benefits package including medical, dental, vision, disability, group term life insurance, 401K.
PTO, holiday pay, and referral bonuses.

Meriplex

If you’re a midsize enterprise with 100-1000 employees (i.e., an “MSE” according to Gartner), we know what you’re going through. You have the same two challenges trying to find the right MSP/MSSP that our clients faced – that is, until they met Meriplex.

You’ve grown too fast?: As your company has grown, so did your technology needs. Now, you’ve outgrown your local MSP who doesn’t have the resources or expertise to meet your new IT requirements.
You haven’t grown enough?: You’re getting there! But, as your technology needs grow become more complex, you don’t have the budgets or the size, yet, to be able to partner with an MSP who services the large enterprise organizations that face the huge challenges you’re starting to see.

So, who do you turn to for help?

Meriplex. That’s who!

We are the premier Managed Services and Managed Security Services Provider for MSEs, specialized in exactly the unique challenges described above. We are your partner and guide throughout all your complex IT decision making that must be managed to drive growth, but that is often too difficult to handle all in-house or with your current resources.

Now, you ask: How do you do that? Well, here is what you need to know:

Who we are: • Our over 700 employees – give you access to expert services, all the time • Our 11 offices across the US – give you local and personalized service, every time • Our co-managed services model – means we customize our partnership with you to work WITH your teams, or AS your team, to ensure all your needs are met

What we offer: • Managed Services • Cybersecurity • Intelligent WAN • Cloud Services • Equipment Lifecycle Management & Refresh • vCIO/vCISO Consultative Services • A large partner network so we can align all your needs in one place

Contact us today to learn more about how we can help you… Leave Your IT Frustrations Behind, so you can… Continuing to Grow Your Business!

Camarillo, CA